Reusing Company Codes in FileGuardian
I need to use a company code that was used for an old client but FileGuardian is telling me that the company code already exists. Although the original company was removed from FileGuardian it wasn't deleted. FileGuardian does not delete the company, it deactivates it. Here are the instructions
Step 1: Reactivate the deleted client.
Click here for instructions on how to do this: Reactivate the client within FileGuardian
Step 2: Change the company code/fgx rule name) for the old company.
You will want to make up a bogus name, one that you know will never be used. For example, if original company code is 123, make the new company code something like zzz123.
If you are a Paychoice bureau, click here for instructions on how to change a company code.
If you are a Millennium bureau, click here for instructions on how to change a company code
Step 3: Delete the old company again (which now has the changed company code)
1. Go to your FileGuardian Home Page and search for the company name in the search box at the top of the screen.
2. Once on Client details page on the right hand side under the search box, click on "Delete Client"
4: Create new client with old original code.
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