How long can I access emails sent to me through FileGuardian?

The answer to this question is indefinitely.  To access emails that have been sent to you via FileGuardian, go to My Files and click on the Inbox tab on the left hand side of the page.  Here you will see all emails sent directly to all of your company's users within the last 7 days by default.  You can customize the date range and as well as specify a specific user and other criteria to search for previous emails.   


Although the emails themselves are stored indefinitely, that is not necessarily the same for any files sent along with the emails.  The retention time for any files sent to you via FileGuardian is the same as the retention time that is specified for client files under the My Account > Settings. 

Did you find this article helpful?