Using HUB with Execupay

Pay Stubs are not showing in HUB (Execupay)

Execupay uses the "distributed pay stubs" feature to post pay stubs to HUB for delivery to employees. When pay stubs for a payroll are not showing in HUB, it usually means that either the distributed pay stub ...

Read Article

Execupay - HUB Integration

SwipeClock partners using Execupay's PlatinumPay and PlatinumHR can leverage the Execupay – HUB integration to provide their clients a more unified experience. This integration works will all HUB apps: Workforc...

Read Article

How to research missing employee pay stubs in HUB (Execupay)

Execupay uses the "distributed pay stubs" feature to post pay stubs to HUB for delivery to employees. When pay stubs have not been sent to employees, it either means that either the distributed pay stub were n...

Read Article

Execupay Report Delivery Set Up

Report delivery is now a key piece of HUB for Execupay bureaus. In order to offer report delivery through Shugo there are a few steps: Install our FGX software, which handles reading reports out of Execupay...

Read Article

Historical Pay Stubs Not Posting for Some Employees (Execupay)

By default, historical pay stubs are posted to HUB either at 9pm the evening HUB is first enabled for the company or when the "post reports" button is clicked, whichever occurs first. If historical pay st...

Read Article

Execupay Reports Are Not Being Delivered

This article provides a checklist of the possible reasons why payroll or quarterly reports are not being delivered to a payroll client set up with HUB report delivery. This article is split into separate secti...

Read Article

PTO Balances Are Not Updating In HUB (Execupay)

If PTO balances are stale in HUB or are not showing at all, this could indicate that PTO is not configured correctly in Execupay for usage with HUB. For full details about how PTO should be set up, please refe...

Read Article

How to deliver check stubs for a client set up on HUB today (Execupay)

There may be times when you need to delivery check stubs for a client that was just set up on HUB today. Here are instructions on how to do this. 1. Reprint the payroll 2. On the SHUGO screen, h...

Read Article

Enabling HUB Admin SSO in Platinum Pay

PlatinumPay Express (PPx) is now integrated with HUB! Users of PPx that are HUB users, will now see a HUB tab available to them. The only HUB users that will benefit from this integration are HUB Admins and the...

Read Article

Enabling the direct integration of employee updates in Execupay

Enabling the direct integration for employee address, federal W4 and direct deposit updates within HUB is now a two-step process for replicated bureaus. Step 1: Within the Shugo area of Execupay, enable HUB fo...

Read Article