HUB General

How to create the perfect support request

In order to continue to provide the high level of customer service you’ve grown accustomed to, I’m sharing this to ask for your help. Seems crazy doesn’t it? I’m asking for your help so we can improve our lev...

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How to Split Individual PDF Reports Apart

When FileGuardian sends out payroll reports, it delivers one pdf file that contains all of the reports that the recipient is set up to receive. Occasionally a client may ask if they can receive each report as ...

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Reporting: What You're Billed For

IMPORTANT: As of April 1, 2018, billing procedures have changed for FileGuardian and HUB. Please contact your SwipeClock Channel Development Manager for more information on billing. FileGuardian provides a re...

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